Solutions
Solutions
Clinical Care Teams
Our health coaches use motivational interviewing and brief negotiation — M.I.B.N. — to build accountable relationships with patients, following your existing workflows rather than replacing them.
Teams reach patients by phone and through the Med-IT platform, enroll eligible patients, establish a health baseline, coordinate care plans and track progress. Data from distributed workflows stays in the cloud, available to your team at any time.
Why it works
Health coaches and registered nurses trained in motivational interviewing and chronic condition management.
We document to your standards and follow your escalation paths, not a generic script.
Cloud workflows let staff work securely from any location without losing continuity.
Add clinical capacity without recruiting, onboarding or managing a new team.
Every engagement is scoped to your practice, but the core program looks like this:
Program staffing and supervision
Patient enrollment and consent
Health baseline and care plan
Telephone and digital outreach
Clinical documentation
Escalation to practice clinicians
Quality monitoring
Monthly performance reviews
Sub-services
Each part can run inside the program or be added on its own — the same team and the same record either way.
Coaches enroll eligible patients and document consent correctly.
Scheduled contact by phone and secure message, at times that suit the patient.
Weekly review against your protocols, documentation standards and escalation paths.
How it works
The same five-stage model runs behind every program — visible in the platform and documented for billing.
We map your workflows, protocols and documentation expectations.
Coaches are onboarded to your population, tools and escalation paths.
Enrollment, coaching and follow-up begin with weekly quality review.
Performance is reviewed monthly against program goals.
Patient experience
Programs are designed for long-term participation — not a one-time device drop.
A consistent person who knows their history
Calls at times that work for them
Clear next steps after every conversation
Faster answers between appointments
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Get started
We will walk through your panel, the workflow and the billing requirements — then show the platform with your scenario.